NEW VEHICLE LIMITED WARRANTY
What is covered?
Under your New Vehicle Limited Warranty, Basic Coverage begins at the original warranty start date and lasts for 48 months or 80,000 km (whichever occurs first).
The complete vehicle is covered under this Basic Coverage. Components not covered are listed in the Warranty Guide, under What is Not Covered Under this New Vehicle Limited Warranty. See your Warranty Guide for complete details.
Hybrid unique component coverage
Under your New Vehicle Limited Warranty, certain unique Hybrid components are covered against defects in factory supplied materials or workmanship for 8 years or 160,000 km whichever occurs first from the original warranty start date. See your Warranty Guide for complete details.
Corrosion coverage begins at the original warranty start date and covers body sheet metal panels against corrosion due to a defect in factory-supplied materials and workmanship. The length of the coverage depends on the type of corrosion damage:
- If corrosion causes perforations (holes) in the body sheet metal panels, the coverage extends for 5 years/unlimited distance.
- If corrosion does not cause perforations (holes), and is not the result of vehicle usage and/or airborne materials, the Corrosion Coverage is 48 months or 80,000 km (whichever occurs first). If your vehicle is damaged due to airborne materials (environmental fallout) where there is no defect in factory-supplied materials or workmanship and therefore no applicable Lincoln warranty, Lincoln will still cover paint damage due to airborne materials (environmental fallout) for 12 months or 20,000 kilometers, whichever occurs first). See Damage Caused by Use and/or the Environment.
Aluminum body panel corrosion coverage
Your vehicle’s aluminum body sheet metal panels, if any, are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of distance driven. If aluminum body panels have corrosion or rust damage, and the damage is not the result of abnormal usage, vehicle accident, customer actions and/or extreme environmental conditions, the corrosion or rust damage repairs are covered for 5 years, regardless of distance driven.
For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 20,000 kilometers, whichever occurs first.
Under the New Vehicle Limited Warranty, the Powertrain Warranty Coverage protects certain components against defects in factory-supplied materials or workmanship for 6 years or 110,000 km (whichever occurs first) from the original warranty start date.
Powertrain Warranty covers certain components of your Engine, Transmission, Front, Rear and All-Wheel drive systems.
Safety restraint coverage
Under your New Vehicle Limited Warranty, safety belts and air bag Supplemental Restraint Systems (SRS) are covered against defects in factory-supplied materials or workmanship.
Safety Restraint System Coverage begins on the original warranty start date and lasts for 5 years or 100,000 km (whichever occurs first).
What is not covered?
Damage caused by accident, misuse or alteration
Some examples of items that are not covered are accident damage, misuse of the vehicle, alterations and modifications. Also not covered are parts that fail due to improper maintenance, failing to perform maintenance or using improper maintenance parts or fluids.
NOTE: Warranty coverage will be invalidated on parts affected by such damage.
Damage caused by use and/or the environment
The New Vehicle Limited Warranty does not cover surface rust, deterioration, fading, discoloration and other appearance matters that result from use and/or exposure to the elements.
Examples are stone chips and scratches on paint or glass, hail, flood or windstorm damage, cuts, burns and tears.
Damage caused by improper maintenance
The New Vehicle Limited Warranty does not cover damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong parts, fuel, oil, lubricants, or fluids.
Failure to perform maintenance as specified in your Owner’s Guide will invalidate warranty coverage on parts affected by improper maintenance.
Please consult your Owner’s Guide for correct fluid specifications and levels, and read the Scheduled Maintenance section in your Owner’s Guide, for instructions on proper maintenance of your vehicle.
The New Vehicle Limited Warranty does not cover parts and labour needed to maintain your vehicle and replacement of parts due to normal wear and tear (except for items listed under Some Maintenance and Wear Items Have Limited Coverage). You, as the owner, are responsible for these items. Here are examples:
- Oil changes
- Oil/Air Filters
- Tire Rotations
- Oils, Lubricants, Other Fluids
Parts that should be replaced as per Lincoln’s Scheduled Maintenance Services are covered against defects in materials or workmanship made or supplied by Lincoln until the earlier of:
- The first replacement time that is specified in your Owner’s Guide; or
- The “time and distanced travelled” limits of the New Vehicle Limited Warranty (whichever occurs first)
Some maintenance and wear items have limited coverage
Lincoln retailers will replace Brake pads and linings for 12 months or 20,000 km (whichever occurs first) from the original warranty start date, if required due to failure caused by normal wear and tear.
Lincoln Motor Company will replace the wiper blades for 6 months unlimited distance from the original warranty start date, if required due to failure caused by normal wear and tear.
Other Items/conditions not covered by this warranty
Examples of other items that are not covered are:
- Non-Lincoln parts of your vehicle including Non-Lincoln parts that are installed by body builders or manufacturers other than Lincoln; or damage to Lincoln components caused by installation of Non-Lincoln parts
- Disconnecting or altering the odometer, or where the actual distance travelled cannot be determined due to the odometer being inoperative for an extended period of time (this will void the New Vehicle Limited Warranty)
- Vehicles determined to be a “total loss” by an insurance company (this will void the New Vehicle Limited Warranty)
SYNC® hand-free communications and entertainment system
If your vehicle is equipped with SYNC6 , the New Vehicle Limited Warranty does not cover repairs or replacement under certain conditions. Some examples include:
- Loss of personal recording media, software or data
- Damage caused by abnormal use such as insertion of foreign objects, unauthorized modification, or the defective function of your cellular phone or digital media device
The foregoing coverage described in the New Vehicle Limited Warranty are the only express warranties on the part of Lincoln Motor Company and the selling retailer. You may have other rights which may vary by province.
In the province of Québec, none of the following limitations and exclusions will exclude or restrict the warranty provided for in Section 37 or 38 of the Québec Consumer Protection Act.
Defects vs. damage
The warranty draws a distinction between “defects” and “damage”. Defects includes deficiencies in Lincoln-supplied parts used in making warranty repairs as well as in the original parts of the vehicle.
These are covered because we, the manufacturer, are responsible. Damage on the other hand, caused by such things as modifications, collision, misuse and lack of maintenance is not covered under this warranty.
Take care of your vehicle and it will take care of you
It’s your responsibility to make sure all scheduled maintenance is performed and that the materials used meet Lincoln engineering specifications. Failure to perform scheduled maintenance as specified in the Scheduled Maintenance section in your Owner’s Guide will invalidate warranty coverage on parts affected by improper maintenance. You should therefore retain receipts for completed maintenance work and have the retailer complete the Scheduled Maintenance Validation Record.
By taking care of your vehicle you can avoid the expense of major repairs resulting from neglect or inadequate maintenance, and it may even help increase the resale value of your vehicle.
Your retailer has factory-trained technicians who can perform the required maintenance using Lincoln-approved parts. The retailer looks forward to meeting your every service need to maximize your satisfaction with your vehicle....less
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