View our Ontario Statement of Commitment, Accessibility Policy and Accessibility Plan (APP).

Contact the Client Relationship Centre at 1-800-387-9333, for our deaf and hard-of-hearing customers dial 7-1-1 (where offered by your telephone service provider) by email for our APP, Ontario Accessibility Standard for Customer Service Policy and for required publicly available information about our goods and services, with available accessible formats and communication supports. To provide us with accessibility feedback or to request a description of our accessibility feedback process in an alternate format, please contact the Lincoln Client Relationship Centre using one of the methods set out above under How can we help? (Chat, Phone the Lincoln Client Relationship Centre, Mail, E-Mail the Lincoln Client Relationship Centre).


Feedback may be provided anonymously, although we may not be able to confirm receipt of such feedback. We will acknowledge receipt of all other feedback. Any personal information you provide will remain confidential, unless you consent to the disclosure of your personal information. This page meets the requirements of Level AA conformance of the Web Content Accessibility Guidelines (WCAG).
The person designated to receive accessibility feedback on behalf of Ford of Canada is our Loyalty & Retention Manager.