Why is my activation pending in the Lincoln app?
Your Lincoln app activation can go into a pending status for multiple reasons, including signal strength and approval status. Use the steps below for more details.
Access Pending in the Lincoln App
Refer to the table below for your next steps based on the pending access issue.
| Situation | Steps |
| You are the primary user, complete the vehicle connection. |
|
| You receive a message advising that your Connectivity Settings are off. | Confirm that your in-vehicle connectivity settings are on. If your vehicle has successfully been connected, the Lincoln app will route you back to the vehicle dashboard screen and the remote commands (if available) should appear below your vehicle image. |
| A secondary user access is pending. | As the primary user, you have invited a secondary user, and they have not yet accepted the invitation they received via email. |
If you need additional assistance, contact the Lincoln Client Relationship Center at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.
Additional Information
How do I request vehicle authorization to use the Lincoln app?
How do I add a vehicle to the Lincoln app?
The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
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