How do I change Vehicle Connectivity Settings with SYNC?

You can enable or disable Vehicle Connectivity through the settings menu of your SYNC®* or Lincoln Digital Experience®** system using the instructions in this article.

Notes: 

Turning Vehicle Connectivity Settings On and Off

Important: Your vehicle must be parked and running, and in an open, well-ventilated, and safe area.

Select your SYNC generation from the drop-down options below to learn how to modify your SYNC connectivity settings. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Notes:

  • SYNC generations without a touchscreen do not have Connectivity Settings.
  • If your SYNC generation is not listed, it does not have Vehicle Connectivity.
  • Instructions may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Lincoln's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourcesInstructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right side of the page.

The SYNC Visual Reference GuideSelect the link to view example images of SYNC generations that Lincoln has offered.

Lincoln Digital Experience

Changing Connectivity Settings

  1. Select the Vehicle icon from the Lincoln Digital Experience screen.
  2. Tap Settings.
  3. Scroll down and select Network & Internet.
  4. Toggle the Vehicle Connectivity slider to your preference (On or Off).
    • If the toggle is blue and to the right, vehicle connectivity is on.
    • If the toggle is white or gray and to the left, vehicle connectivity is off.
  5. Select Back to return to Settings.
  6. Scroll down and choose Privacy.
  7. Tap Data sharing with Lincoln and enable all toggles in this section.

Enabling Location Sharing

  1. Tap the Vehicle icon on the left side of your Lincoln Digital Experience screen.
  2. Select Settings.
  3. Scroll down to the Location Services section and slide the Share Location with Lincoln toggle to the right to enable the sharing of location data.

Note: The Use location slider in the Location menu only controls the data sharing with Google, not Lincoln.

Enabling Vehicle and Driving Data Sharing

  1. Tap the Vehicle icon on the left side of your Lincoln Digital Experience screen.
  2. Select Settings.
  3. Choose Privacy.
  4. Scroll down and tap Data sharing with Lincoln.
  5. Slide both the Share Vehicle Data and Share Driving Data sliders to the right to enable the sharing of vehicle and driving data.

Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

SYNC 4

  1. Select Settings on your vehicle's SYNC screen.
  2. Tap Connectivity.
  3. Choose Connectivity Vehicle Features.
  4. Toggle the Vehicle Connectivity slider to your preference (On or Off).

Certain features, such as Connected Navigation or Sirius XM, may have their own toggle in the Vehicle Connectivity/Connected Vehicle Features section. For these features to function properly, the setting must be toggled on. Ensure all relevant features are enabled when configuring connectivity settings.

SYNC 3 With Touchscreen

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Lincoln Connect®†† Settings.
  3. Press Connectivity Settings.
  4. Toggle the Vehicle Connectivity slider to your preference (On or Off).

Note: Older SYNC 3 versions do not support Vehicle Connectivity.

Vehicle Connectivity Features

Connected features include, but are not limited to:

  • Weather
  • News
  • Traffic
  • Navigation
  • Points of interest

With connected features, you can also access:

  • Bluetooth® Prioritization: Add, delete, and prioritize your Bluetooth-enabled devices with Bluetooth Prioritization.
  • Wi-Fi® Network Management: Add and delete your list of Wi-Fi networks.

If you need further assistance, contact the Client Relationship Center at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

Additional Information

Is my vehicle equipped with a modem?
How do I add a vehicle to the Lincoln app?
Is my vehicle equipped with a Wi-Fi hotspot?
How do I activate the modem in my vehicle?

*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Some Lincoln Digital Experience features require a Connectivity plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

†The Lincoln app, formerly known as the Lincoln Way® app, is compatible with select smartphone platforms and is available via a download. Message and data rates may apply. Terms and conditions apply. Visit Lincoln.com for our privacy notice.

††Available Connectivity features vary by model and compatible devices and require an activated modem and compatible network availability. Package pricing, included plans, and term lengths vary by model. Some features may only be available while vehicle is parked. Owners can log in to the Lincoln app (formerly known as the Lincoln Way® app) to see specific features available to them. Terms apply.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.