WORLD-CLASS CLIENT SERVICE

Lincoln Concierge offers 24/7 support, including roadside assistance, complimentary pickup and delivery*, and a loaner Lincoln vehicle when yours needs to be serviced. 

Customer Support and FAQs

Most Commonly Asked Questions

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ACCOUNT MANAGEMENT
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Need More Help? Contact Us.

PHONE

Speak to a customer service representative or use our 24-hour automated support.  For automated support, have your account number ready.

 

LINCOLN CLIENTS:

1-855-768-8909

 

For the hearing or speech-Impaired:

Please contact the Operator Relay Service by dialling 711.

OR
EMAIL

Fill out this secure form and a representative will reply within 24-48 hours.

Customer support hours:  Monday-Thursday: 8 a.m - 7 p.m. (CST)   Friday: 8 a.m - 6 p.m (CST)  Saturday : 8 a.m - 2 p.m. (CST)  Sunday : Closed