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WEAR AND TEAR EXPLAINED

Lease vehicles should be returned in good condition, allowing for Normal Wear and Tear (refer to your Lease Agreement). Anything outside of Normal Wear and Tear may result in Excess Wear and Tear charges.

Exterior Wear and Tear:

1. Glass
2. Lenses
3. Tires
4. Exterior Body Panel
5. Wheels

Interior Wear and Tear:

1. Interior Burn holes.
2. Interior Permanent Stains
3. Interior Cuts and Tears

EXCESS WEAR AND TEAR


When ready to evaluate your level of Wear and Tear, we have convenient resources to help:

Keep in mind, if you purchased WearCare®, Excess Wear and Tear charges will be waived up to $10,000 in most cases. See your WearCare® Addendum for details and exclusions on coverage.

EXCESS WEAR AND TEAR CHART

Damage

Normal Wear and Tear

Excess Wear and Tear

Dents    

Up to three (3) per panel with a diameter up to 101.6 mm (4”)

Four (4) or more per panel or any with a diameter greater than 101.6 mm (4”)

Glass

No glass damage

All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (headlights, taillights and markers)

Scratches and scuffs

Cracked or broken

Wheels

Scratches and gouges up to 
152.4 mm (6”)

Scratches or gouges greater than 
152.4 mm (6”)

Tires

Replacement tires, including winter tires, left on the original rim

No sidewall damage/plugs or exposed cords/belts

Replacement tires, including winter tires, not left on the original rim

Any sidewall damage/plugs, exposed cords, belts or tires that are not an appropriate match for the vehicle

Interior Burn Holes

Up to two (2) per panel with a diameter up to 3.2 mm (1/8”)

Three (3) or more per panel or any with a diameter greater than 3.2 mm (1/8”)

Interior Permanent Stains

One (1) per panel up to 
12.7 mm (1/2”)

Two (2) or more per panel or any greater than 12.7 mm (1/2”

Interior Cuts and Tears

Up to two (2) per panel up to 
12.7 mm (1/2”)

Three (3) or more per panel or any greater than 12.7 mm (1/2”)

EXCESS WEAR AND TEAR CHART

Damage

Dents    

Normal Wear and Tear

Up to three (3) per panel with a diameter up to 101.6 mm (4”)

Excess Wear and Tear

Four (4) or more per panel or any with a diameter greater than 101.6 mm (4”)

Damage

Glass

Normal Wear and Tear

No glass damage

Excess Wear and Tear

All glass damage is chargeable (even small cracks and chips can compromise safety)

Damage

Lenses (headlights, taillights and markers)

Normal Wear and Tear

Scratches and scuffs

Excess Wear and Tear

Cracked or broken

Damage

Wheels

Normal Wear and Tear

Scratches and gouges up to 
152.4 mm (6”)

Excess Wear and Tear

Scratches or gouges greater than 
152.4 mm (6”)

Damage

Tires

Normal Wear and Tear

Replacement tires, including winter tires, left on the original rim

No sidewall damage/plugs or exposed cords/belts

Excess Wear and Tear

Replacement tires, including winter tires, not left on the original rim

Any sidewall damage/plugs, exposed cords, belts or tires that are not an appropriate match for the vehicle

Damage

Interior Burn Holes

Normal Wear and Tear

Up to two (2) per panel with a diameter up to 3.2 mm (1/8”)

Excess Wear and Tear

Three (3) or more per panel or any with a diameter greater than 3.2 mm (1/8”)

Damage

Interior Permanent Stains

Normal Wear and Tear

One (1) per panel up to 
12.7 mm (1/2”)

Excess Wear and Tear

Two (2) or more per panel or any greater than 12.7 mm (1/2”

Damage

Interior Cuts and Tears

Normal Wear and Tear

Up to two (2) per panel up to 
12.7 mm (1/2”)

Excess Wear and Tear

Three (3) or more per panel or any greater than 12.7 mm (1/2”)

DISCLAIMER

Information provided in this section is for example purposes only. Lincoln Automotive Financial Services recommends that you visit your local Lincoln retailer or contact the Customer Service Centre for details.

You'll also find details about Excess Wear and Tear in your Red Carpet Lease Agreement, including:

  • Broken or missing parts
  • Repairs
  • Mechanical or electrical malfunctions
  • Tires

Some damage considered as Excess Wear and Tear may be covered by your insurance. Be sure to allow sufficient time for your claims to be processed/repairs completed before returning the vehicle.

You may be charged for unaddressed Excess Wear and Tear when the vehicle is returned.

EXCESS KILOMETRAGE

If the kilometrage on your lease vehicle exceeds that allowed under your lease agreement, you will be responsible for the overage. Please refer to your agreement for kilometres allowed and excess kilometrage charges.

And as always, you are welcome to consult your Lincoln Retailer with any questions.