How do I get the latest Navigation map updates for my SYNC system?

Based on your SYNC®* generation, you may receive updates automatically, or you will need to request them online.

Updating Your SYNC Navigation Map

Select your SYNC generation from the drop-down options below to learn how to update your SYNC Navigation. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Identifying Your Lincoln's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourcesInstructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right side of the page.

The SYNC Visual Reference GuideSelect the link to view example images of SYNC generations that Lincoln has offered.

SYNC 4

You will automatically receive map updates through software updates during your free trial and subscribed service periods. Full map updates occur once per year. Updates for the radius you drive most often occur quarterly.

You can extend your subscription at Lincolncanada.com/connectedservices. For more subscription information, refer to the How do I start a Lincoln Connected Navigation Services subscription? article.

If you need further assistance, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

SYNC 3

To update your navigation maps in a vehicle with SYNC 3 with a USB or digital download:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Select Check for update.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  3. Choose Check for Map Updates under Navigation Updates.
  4. Select Get Started. You will be taken to the Lincoln Navigation Store.
  5. Enter your VIN, and select Check Available Updates.
  6. Select an update method (USB drive or digital download).
  7. Follow the installation instructions provided to you when you downloaded the digital update or via email if purchasing a USB drive.

See the What should I do if I am having issues installing SYNC 3 Navigation updates? article for troubleshooting installation issues.

If you have additional questions or need further assistance, contact HERE Customer Support at 1-866-351-7609.

SYNC with Voice-Activated Navigation | SYNC with MyLincoln Touch®| SYNC with Navigation "P" | SYNC Gen 1.1 | and SYNC Gen 1

An SD card is required to update your navigation maps. To purchase an SD card on the Lincoln Navigation website:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Click Search.
  3. Update SYNC to the most current version if "SYNC Update Available" is displayed under SYNC Updates.
  4. Select Check for update.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  5. Visit the Lincoln Navigation Store.
  6. Enter your vehicle year and model in the search bar.
  7. Choose from the SD card options and select Add to Cart.
  8. Complete the checkout process. The map update will be mailed to you.

Check out the Lincoln Navigation Frequently Asked Questions page for more information.

If you have additional questions or need further assistance, contact HERE customer support at 1-866-351-7609.

Additional Information

Which SYNC Navigation map version do I have?
What SYNC version do I have in my vehicle?
What are the SYNC 4 Navigation options?
How do I add a destination with SYNC Navigation?
How do I adjust the navigation volume with SYNC?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.