How do I contact the Lincoln app support?

You can contact a Client Service Manager through the Lincoln app® for one-on-one assistance. Client Service Managers are available Monday–Friday, 8 a.m.–8 p.m. ET. 

Contacting Help in the Lincoln App

  1. Log in to the Lincoln app.
  2. Select your Account icon.
  3. Scroll down and either choose Chat or Call help.

If you are experiencing issues accessing the Lincoln app, contact the Lincoln Client Relationship Centre at 1-800-387-9333 or select Chat Now on the Contact Us page of the Lincoln Canada website.

Additional Information

What is the Lincoln app?
How do I activate my Lincoln vehicle's modem using the Lincoln app?
How do I remote start using the Lincoln app or the key fob?
Where can I get an Owner's Manual for my Lincoln?


The Lincoln app, formerly known as the Lincoln Way® app, is compatible with select smartphone platforms, and is available via a download. Message and data rates may apply. Terms and conditions apply.