How do I contact the Lincoln app support?

You can contact a Client Service Manager through the Lincoln app for one-on-one assistance. Client Service Managers are available Monday - Friday, 8 a.m. - 8 p.m. EST.

Contacting Help In The Lincoln App

  1. Log in to the Lincoln app.
  2. Go to the Account screen.
  3. Select Contact help under the Help section.

If you are experiencing issues accessing the Lincoln app, call 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

For more detailed information on the Lincoln app features and functions, visit our Lincoln support page and browse by your preferred topic.

Additional Information

What is the Lincoln app?
How do I activate the modem in my vehicle?
How do I remote start using the Lincoln app or the key fob?
Where can I get an Owner's Manual for my Lincoln?


The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.