How do I unpair my phone from my Lincoln vehicle?

You can unpair your device from your SYNC®* or Digital Experience®** system using the instructions contained in this article.

Deleting a Paired Phone

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area.

Select your SYNC generation (Gen) from the drop-down options below to learn how to unpair your phone from SYNC. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Note: Instructions may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Lincoln's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourcesInstructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right side of the page.

The SYNC Visual Reference GuideSelect the link to view example images of SYNC generations that Lincoln has offered.

Lincoln Digital Experience

  1. Select the Vehicle icon on your vehicle's Digital Experience screen.
  2. Tap the Settings tile.
  3. Select Bluetooth®. 
  4. Tap the Menu icon Digital Experience Menu icon on the top right of the device you would like to delete.
  5. Select Forget. If prompted, confirm that you would like to delete the device.

SYNC 4

  1. Press the Phone tab on your vehicle's SYNC screen. 
  2. Select Phone List. 
  3. Choose a phone from the list. 
  4. Tap the Delete icon (trash can). A pop-up will appear.
  5. Confirm Yes to remove the phone.

SYNC 3

  1. Press Settings on your vehicle's SYNC screen.
  2. Tap Bluetooth®.
  3. Choose View Devices.
  4. Select the phone you want to delete.
  5. Press Delete.
  6. Confirm Yes to remove the phone.

SYNC with MyLincoln Touch®

  1. Press the Gear icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Tap Phone.
  4. Press Bluetooth®.
  5. Choose the phone you want to delete.
  6. Tap Delete.

SYNC Gen 1.1

  1. Select Phone on your vehicle's SYNC screen.
  2. Go to Bluetooth® Devices.
  3. Select the phone you want to delete.
  4. Press Delete.

SYNC Gen 1

  1. Press the Phone button on your vehicle's SYNC screen.
  2. Select Return.
  3. Press Bluetooth®.
  4. Choose the phone you want to delete.
  5. Press Delete.

Additional Information

Why is my phone not connecting to SYNC?
How do I pair my phone with SYNC?

*Don't drive while distracted. Use voice-operated systems when possible; don't use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Some Lincoln Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.