How do I turn off Apple CarPlay with SYNC?

You can disable Apple CarPlay®* in the Settings menu of your SYNC®** system. 

Deactivating Apple CarPlay

Important: Ensure your vehicle is running and in Park (P) in an open, well-ventilated, and safe area.

Select your SYNC generation from the drop-down options below to learn how to turn off Apple CarPlay. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Notes: 

  • Apple CarPlay may need to be disabled to use some of the Lincoln app functions.
  • Actual instructions may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Lincoln's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourcesInstructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right side of the page.

The SYNC Visual Reference GuideSelect the link to view example images of SYNC generations that Lincoln has offered.

SYNC 4

  1. Press Settings on your vehicle's SYNC screen.
  2. Select Phone List.
  3. Choose your phone from the list of devices.
  4. Press Disable. 

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

SYNC 3

  1. Select Settings on your vehicle's SYNC screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Tap the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

*Requires a phone with active data service and compatible software. SYNC does not control third-party products while in use. Third parties are solely responsible for their respective functionality. Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.