How do I use the wireless charging pad in my Lincoln?
To begin charging your wireless charging-compatible smartphone, place your device on the charging pad with the charging side down. The charging pad will automatically sense a compatible device, or a device with a compatible charging case, and charge it to a full charge. You can charge your device if the vehicle is on, in accessory mode, or anytime SYNC®* is on.
Your vehicle's charging pad may be located in the center console or the lower instrument panel. Refer to your Owner's Manual for information specific to your vehicle.
Watch the video below for more information on using the wireless charging pad.
Frequently Asked Questions (FAQs)
To learn more about the wireless charging pad, refer to the FAQs below.
Which phones are compatible with Lincoln’s wireless phone charger?
Standard Qi** wireless charging may not be compatible with all mobile phones. Some phones include built-in wireless charging capabilities, while others will require a special wireless charging case to be compatible. Refer to your Owner's Manual for a list of compatible devices.
Can I charge multiple phones or devices simultaneously?
No, only a single device can be charged at a time.
Will my phone’s case affect wireless charging?
For phones with built-in wireless charging capability, using a case could affect the efficiency of wireless charging. It might be necessary to remove the phone from the case to begin wireless charging. If a case contains metal materials, the phone may not begin charging, and the case should be removed to charge.
Why do some phones charge differently than others?
Not all phones will have the same wireless charging performance. Depending on your phone’s design and the version of wireless charging standards it is certified with, certain factors can influence charging, such as the charging power the phone requests from the wireless charger, metal object detection and shutdown temperature.
Why does my phone buzz or beep at certain times?
Your phone may buzz or beep because your charging session is briefly interrupted when a door is opened or closed, ignition is started, etc. It will resume charging automatically after these events.
What happens if I connect my phone with a USB cable and place it on the wireless charger at the same time?
Your phone will determine which charging source to use.
Will the wireless phone charger damage my passport, credit cards, parking stubs, etc.?
Testing shows that most of the higher-quality magnetic strips found in passports and credit cards are unlikely to be damaged. A parking stub may be damaged, depending on its quality. However, this would only happen if the stub was placed directly on the charging surface. As a precaution, we recommend removing all objects from the charging surface before placing your phone on the pad.
How do metal objects impact wireless phone charging?
Metal objects can affect wireless phone charging performance. Metal or metallic objects, including coins, candy wrappers, credit cards, parking tickets, passports, etc., should be removed from the charging pad before placing your phone down.
Will coins or other metal objects on the charging pad heat up?
While coins and/or other metal objects placed in the bin may heat up, the charger has metal object detection built-in which will stop charging if a sufficient amount of metal is placed between the charger and the phone. The wireless phone charger’s ability to detect metal objects varies based on the design of the phone being charged.
Is it normal for my phone to heat up while charging wirelessly?
Yes. It’s normal for phones to heat up during wireless charging (similar to using a traditional charging cable). As a precaution, some phones have a built-in feature to stop charging or turn off when temperatures get too high. This temperature specification varies from phone to phone.
Additional Information
Why is the wireless charging pad in my Lincoln not charging my phone?
*Do not drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Standard Qi wireless charging may not be compatible with all mobile phones. See your Owner’s Manual for a complete list of compatible devices. Qi wireless charging standard is controlled by the Wireless Power Consortium.