Why is my vehicle's activation currently unavailable in the Lincoln Way App?

When you are requesting access to an activated vehicle in the Lincoln Way™* App, you may receive a message advising that the vehicle activation is unavailable. See below for more information.

Lincoln Way Activation Unavailable 

Select your Lincoln Way App experience for more information if you are unable to connect to your vehicle. 

Lincoln Way 4.X Experience

If you attempt to activate your vehicle but receive a pop-up advising that the activation is currently unavailable, tap OK on the pop-up message to return to the Home screen.

Note: To activate your account, the current activation request has to be completed first. 

Lincoln Way 5.X Experience

If you attempt to activate your vehicle but receive a pop-up to "Please Try Again Later," this means that there was an error and the connection could not be completed. Refer to the error code (if available) within the pop-up message for more details. 

If you need further assistance, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

Additional Information 

How do I authorize another user to in the Lincoln Way App?
How do I request vehicle authorization to use the Lincoln Way App?


*Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.