Why am I unable to download the Lincoln app?

If you are unable to download the Lincoln app to your device, refer to the possible concerns and troubleshooting recommendations below. 

  • Check that your cellular data strength or Wi-Fi® connection is enabled.
    • Wi-Fi connection:
      • If Wi-Fi is turned off, turn Wi-Fi on and attempt to connect.
      • If Wi-Fi is turned on, turn Wi-Fi off and attempt to connect using cellular data.
    • Cellular data connection:
      • If cellular data is turned off, turn cellular data on and attempt to connect.
      • If cellular data is turned on, turn cellular data off and attempt to connect using Wi-Fi.
  • Your device may need a power cycle.
    1. Power off your device for 30 - 60 seconds.
    2. Turn on your device.
    3. Attempt to download the app.
  • Your device does not have enough storage space for the update/download. Please delete unused apps and try again.

If you are still unable to download the Lincoln app, please reach out to your device manufacturer for assistance.


The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

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