Credit FAQs

  • How do I apply for credit online?

    Visit Apply for Credit to begin the credit application.  For commercial financing, please contact your regional commercial business development manager.

  • What information do I need to apply for credit online?

    You will need your Social Insurance Number, date of birth, employment status and/or annual income, address (and whether you own or rent), your monthly mortgage/rent amount and your email address to apply for credit.

  • How do I retrieve my credit decision?

    Visit Retrieve Your Credit Decision, enter your application number and date of birth and click on submit to retrieve your credit decision.

Contact Us

At Lincoln Automotive Financial Services, we're dedicated to making your financing experience as satisfying as possible. Choose from a variety of ways to contact us so that we can provide you with the information and answers you need.


Lincoln Clients: 1-855-768-8909 (toll free)

Mon. - Fri., 7am-8pm CT Sat., 7am-5pm CT

For the hearing impaired: Please contact the Telecommunications relay service by dialing 711.


If you need to send documents by mail,
please contact us by phone or e-mail
in order for us to provide the proper mailing address.

This page is for individual Lincoln Automotive FInancial Customers.

For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.