CONTACT US

At Lincoln, we’re here to make your life run smoother and easier.

 

Lincoln Motor Company
1-800-387-9333

 

Chat

Questions about SYNC®, vehicle features, warranty plans or something else? No question is too big or too small. Select the chat option and a highly trained member of our Lincoln team will respond.

Chat Hours

8:30 AM - 8:00 PM EST Monday-Friday

Chats with Lincoln may be saved, stored and used by Lincoln for customer support, quality assurance and as described in the Lincoln Privacy Policy.

PHONE

Knowledgeable representatives are here to assist you.
Lincoln Client Relationship Centre
1-800-387-9333
Monday to Friday
8:30 AM – 8:00 PM EST
 
Customer Service for Deaf and hard-of-hearing Customers
7-1-1
(where offered by your telephone service provider)
Deaf and hard-of-hearing customers requiring TTY Message Relay service, please dial 7-1-1 and ask your TTY operator to connect the call to one of the departments from which you require assistance.
Lincoln Automotive Financial Services
1-855-768-8909
(toll free)
Monday to Thursday
8:00 a.m. – 7:00 p.m.(CT)
Friday
8:00 a.m. – 6:00 p.m.(CT)
Saturday
8:00 a.m. – 2:00 p.m.(CT)
Sunday
Closed
Lincoln Roadside Assistance
1-844-665-2007

lincoln.roadsideaid.com
(for deaf and hard-of-hearing customers)
24/7, 365
LEARN MORE
Lincoln Access Rewards Centre
1-833-502-1690
Monday to Saturday
9:00 AM – 8:00 PM EST

SOCIAL ASSIST

Reach us on any of our social networks. Our teams are ready for your questions.
Instagram
@lincolnca
 
YouTube
Lincoln YouTube
 
Facebook
Lincoln Canada
Lincoln Client Canada
 

MAIL

If you prefer to send letters by post, use our mailing addresses below.
Lincoln Customer Care
EMAIL
 
 
Lincoln Client Relationship Centre

c/o Lincoln Motor Company

The Canadian Road P.O. Box 2000

Oakville, Ontario, Canada L6J 5E4
 
 
Vehicle Ownership Information
EMAIL
Accessibility

View our Ontario Statement of Commitment, Accessibility Policy and Accessibility Plan (APP).

Contact the Client Relationship Centre at 1-800-387-9333, for our deaf and hard-of-hearing customers dial 7-1-1 (where offered by your telephone service provider) by email for our APP, Ontario Accessibility Standard for Customer Service Policy and for required publicly available information about our goods and services, with available accessible formats and communication supports. To provide us with accessibility feedback or to request a description of our accessibility feedback process in an alternate format, please contact the Lincoln Client Relationship Centre using one of the methods set out above under How can we help? (Chat, Phone the Lincoln Client Relationship Centre, Mail, E-Mail the Lincoln Client Relationship Centre).


Feedback may be provided anonymously, although we may not be able to confirm receipt of such feedback. We will acknowledge receipt of all other feedback. Any personal information you provide will remain confidential, unless you consent to the disclosure of your personal information. This page meets the requirements of Level AA conformance of the Web Content Accessibility Guidelines (WCAG).
The person designated to receive accessibility feedback on behalf of Ford of Canada is our Loyalty & Retention Manager.

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