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To find out if there are recall notices or Field Service Actions on your vehicle, please enter a VIN.
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Field Service Action Number:
|There’s a letter code in the program number associated with my VIN. What does it mean?|
|If your code has the letters (S), (R), (E) or (C), it means there is a Recall associated with your VIN. This means your vehicle needs inspection and may or may not require a repair. Ford Motor Company works proactively to identify areas of concern through investigation of consumer and dealer feedback and as a result, voluntarily initiates recalls. Learn More.|
|If your code has the letter (B), (M), (N), (A), (G), (L) or (V), it means there is a Customer Satisfaction Program (CSP) associated with your VIN. CSPs are voluntary announcements by Ford and are implemented to increase customer satisfaction and minimize inconvenience. Learn more.|
Warranty Extension (Multiple Repairs)
Warranty Extension (Single Repair)
Optional Product Improvement
Special Field Action (Label Program)
|For additional information, please consult your dealer or the Lincoln Client Relationship Centre at 1-800-387-9333|
A Recall is an action by the Company to remedy a Safety, Emissions or Compliance issue with respect to a vehicle. A Safety Recall is implemented to address a vehicle defect that affects or is likely to affect the safety of any person. An Emissions Recall or a Compliance Recall is implemented to address non-compliance with prescribed regulatory standards. A Customer Satisfaction Program is an action by the Company to provide additional coverage or repairs as part of the Company’s commitment to building a community of happy, satisfied customers. Recalls or Customer Satisfaction Programs may require that you return your vehicle to a Ford or Lincoln dealer for service or repair. If your vehicle is not affected by a particular Recall or Customer Satisfaction Program, it may be because it was built at a different time or using a different part than the affected vehicles.
This system tracks Recalls and Customer Satisfaction Programs applicable to Ford and Lincoln vehicles. The information provided is subject to change and update. There may be delays in the updating of information on this site due to a number of factors. For the latest information regarding any Recall or Customer Satisfaction Program applicable to your vehicle, please contact your local Lincoln dealership directly or the Lincoln Client Relationship Centre at 1-800-387-9333 or 1-888-658-6805 (TDD for the Hearing Impaired).
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