GENERAL INFORMATION
Covered Services
- Road Service (labour performed at disablement site).
- Service Calls (delivery of up to 10 litres of fuel or battery boost).
- Towing of your disabled vehicle to the nearest Ford or Ford Lincoln dealership, or your selling dealer if within 25 kms of the nearest Ford Lincoln dealership (one tow per disablement).
Items Excluded From Coverage
- Parts, tire repairs, rental of towing equipment, storage fees, or any labour performed at a garage or service station.
- Any form of impound towing by other than a licensed service station or garage.
- Parts involved in lock-out service.
- Assistance from private citizens.
- The Lincoln Roadside Assistance Club coverage is not a warranty, but a service provided to you by Ford to minimize any unforeseen vehicle operation inconvenience. All service operators providing service are independent contractors and are not employees of Ford. Therefore, the Lincoln Roadside Assistance Club does not assume any liability for any loss or damage to your vehicle or your personal property resulting from the rendering of such service.
- Any loss or damage is the sole responsibility of the servicing facility and should be reported to the proprietor of the facility and your own insurance company within 24 hours and prior to any repairs being carried out.
Emergency Lock-out Service
When your ignition key is lost, broken or accidentally locked inside your vehicle, call the Lincoln Roadside Assistance Club and service will be dispatched. If circumstances require you to use an independent lockout service, we will reimburse you up to $100 (see Claims Procedure page for details).
Emergency Travel Expense Reimbursement
Should your vehicle become disabled due to a mechanical breakdown while you are more than 160 km from your residence address, we will reimburse you up to $1,000 (in total), for the following reasonable emergency expenses, (when not covered by insurance):
Covered Expenses:
- Local lodging and meals.
- Vehicle rentals from bona fide car rental agencies (excludes gas expense).
- Commercial transportation to your destination, and return after repairs are completed.
Coverage period is the lesser of: date of vehicle disablement up to three(3) days in total, or the time at which your vehicle is repaired.
